Terms & Conditions

THERE IS NO REFUND POLICY FOR THE FOLLOWING:

For India/International: 

- Products purchased on sale or at discounted prices.

- Products purchased and returned/exchanged that are not defective.

- For exchanges and returns, we issue refunds in the form of store credit to our customers.

- Store credit is valid for a 3 - months period from the date of issue

- Non-refundable shipping fee and low order fee will be charged for any subsequent exchange requests or on orders placed using a credit note.

- CASH ON DELIVERY (COD) service is not available.

- Shipping fee, low order fee and gift services (if any) are non-refundable 

- Gift cards cannot be returned for their monetary value

 SALE OR DISCOUNT POLICY:

For India

- All discounted products are eligible for size exchanges at a chargeable return shipping fee (applicable only if the requested size is in stock).

- We are unable to accept returns on any discounted or sale merchandise.

For International

- We are unable to accept returns or exchange on any discounted or sale merchandise

- Applies to discounted or on sale products, or bought through an offer or promotional code

MISSING OR DAMAGE POLICY: 

For India / International

- A missing or damaged item claim must be raised within 2 days of receiving the parcel.

- We will need photographs of the item(s) and the delivery parcel it was received in.

- Our customer care team will investigate and offer an appropriate resolution

CANCELLATION POLICY:

For India / International

- We accept cancellations against full refund or store credit within 12 hours of placing your order.

- We are unable to accept any cancellation requests after 12 hours.